Dubai home maintenance, answered.
The questions we hear most from homeowners, tenants and landlords across Dubai. If yours isn't here, just call or WhatsApp — we're happy to help.
What Dubai homeowners, tenants and landlords ask us.
From same-day call-outs and the areas we cover to AC repair in Dubai, villa and apartment maintenance, pricing and annual maintenance contracts — these are the questions that come up most before a booking. Tap any question to read the answer.
Which areas of Dubai do you cover?
We cover communities right across Dubai — from Downtown, Dubai Marina, JBR, Business Bay and JLT to villa communities like Arabian Ranches, Dubai Hills Estate, the Springs, the Greens and Mirdif. If your home is in Dubai, we almost certainly cover it; if you're unsure, just ask.
Can you come the same day?
For most routine jobs, yes — same-day slots are available seven days a week. For urgent problems like a major leak or an AC failure in summer, tell us it's an emergency and we'll prioritise your call.
Do you work on Fridays and weekends?
Yes. We're on call seven days a week — Saturday to Thursday 8:00am to 8:00pm, and Friday 8:00am to 6:00pm. Emergencies outside these hours are handled case by case.
Do you offer annual maintenance contracts (AMC)?
We do. An AMC covers planned servicing of your home's key systems — AC, plumbing and electrical — plus priority call-outs and discounted repair rates, with a single point of contact. It's ideal for villas and apartments you want to keep in top shape year-round.
How is pricing worked out, and how much is a call-out?
Every job is quoted upfront and you approve the price before any work starts, so there are no surprises. Cost depends on the job, the parts and the time involved — send us a quick description by call or WhatsApp and we'll give you a clear idea straight away.
Are your technicians vetted and trained?
Our technicians are vetted, trained and held accountable for the quality of their work. They arrive polite and uniformed, work cleanly, and treat your home with respect.
Do you handle emergencies like burst pipes or AC failures?
Yes. We move quickly on emergencies to limit damage — burst or leaking pipes, no cooling in peak summer, electrical faults, and similar. Call us straight away and flag it as urgent so we can fast-track a technician.
Can you service both apartments and villas?
Absolutely. We work across apartments, flats and villas of all sizes — from a single tap in a studio to full maintenance for a multi-bedroom villa. The scope scales to the property.
Do you bring parts and materials, or do I need to supply them?
For most jobs we bring the common parts and materials with us. If something specialised needs to be ordered — a specific fixture, for example — we'll tell you upfront, arrange it, and keep you posted on timing.
How often should AC units be serviced in Dubai?
Given Dubai's heat, dust and year-round use, we generally recommend a professional AC service every few months, with filter checks more often. An annual maintenance contract takes care of this on a schedule so you don't have to think about it.
Do you stand behind the work?
We do. We aim to do it right the first time, and if something isn't as it should be after a job, get in touch and we'll come back and sort it.
How do I book?
The fastest way is to call 050 168 5444 or message us on WhatsApp with a quick description and your area. You can also send a request through the contact form on the Contact page. We'll confirm a time and a price — often for the same day.
Still have a question?
Call or WhatsApp us — a quick chat is usually the fastest way to an answer.